# CRM Plugins Hotjar
Analytics & CRM Plugins
Adding Analytics and CRM plugins to the online shop is a powerful move in favor of the sellers. These plugins can provide sellers with valuable insights into their customers’ preferences and needs. Analytics plugins such as Google Analytics provides sellers with data on their website traffic, conversion rates, and user engagement. On the other hand, CRM plugins can help sellers manage customer relationships more effectively.
### **Hotjar**
#### **How to Integrate Hotjar?**
* Go to the Windo **Dashboard**.
* At the **Sidebar Menu**, click on **Settings**.
* Go to **Plugins & Integration**.
* Click on the **Hotjar** icon or text.
* Read the steps to integrate the Plugin.
* Next, click on the **Create** text.
* After getting redirected to the Hotjar page, **login** into your Hotjar account.
* You can instantly create your account if you don’t have one.
* Enter your *business name* and *details*.
* Answer some basic questions asked by Hotjar.
* *Copy* the given code.
* Go back to Windo and open Hotjar’s instruction page, click on **Connect** button and **paste** the code into the given field. Then, click on the **Connect** button.
* The Hotjar plugin will be connected.
* Once connected, the data will be seen on Hotjar’s Dashboard.
* You can edit the Plugin details anytime.
* You can **disable** or **disconnect** the Plugin whenever you want & it will not reflect on your store.
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