# How to integrate Drift?

### **Chat & Support Plugins** <a href="#x3gfj8lgbpl6" id="x3gfj8lgbpl6"></a>

Adding chat & support plugins to an online shop can help sellers greatly. These tools not only help them to improve customer satisfaction but also to address custom concerns as quickly as possible. Through these plugins, sellers can build trust and establish themselves as reliable sources for their customers. With Windo, you can add chat & support plugins with a few easy steps.

### **Drift** <a href="#id-53ruwp118f1" id="id-53ruwp118f1"></a>

**How to Integrate Drift?**

* Go to the Windo **Dashboard.**
* In the **Navigation Menu**, click on **Settings**.

![](https://2081812390-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FEI0KP2tCnYXNPDdTtT7R%2Fuploads%2FK6C65sWz6WaIWEGuDLQj%2F0.png?alt=media)

* Scroll to **Plugins & Integration** and click on *View All Plugins* text.
* Search for **Drift** and click on the icon or text.

![](https://2081812390-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FEI0KP2tCnYXNPDdTtT7R%2Fuploads%2FxNrXAK5IWjKjpMGQ72JX%2F1.png?alt=media)

* Read the steps to integrate the Plugin.
* Next, click on the **Create** text.

![](https://2081812390-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FEI0KP2tCnYXNPDdTtT7R%2Fuploads%2FCTl1XUY7HtZXx0PEeCsH%2F2.png?alt=media)

* After getting redirected to the **Drift** page, **login** into your *Drift account.* Or, you can install the app and then **log in**.

![](https://2081812390-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FEI0KP2tCnYXNPDdTtT7R%2Fuploads%2FnNFq6WfUL9phafjzJ3zh%2F3.png?alt=media)

* If you don’t have an account, create one.

![](https://2081812390-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FEI0KP2tCnYXNPDdTtT7R%2Fuploads%2FxzpDGWLGMa1BaTZE8oiB%2F4.png?alt=media)

* Now, you will see dashboard of drift. Go to **Settings**.

![](https://2081812390-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FEI0KP2tCnYXNPDdTtT7R%2Fuploads%2FKSSIA8onaApvAm4HWY6F%2F5.png?alt=media)

* Click on the **Drift widget**,and turn it on.

![](https://2081812390-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FEI0KP2tCnYXNPDdTtT7R%2Fuploads%2FKtH5HLY7EzzY7Dq1rOtq%2F6.png?alt=media)

* Scroll down, click on **Install** and now you will see the *javascript code* to copy; Copy it.

![](https://2081812390-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FEI0KP2tCnYXNPDdTtT7R%2Fuploads%2FwPxUWmA33aLwvti3MVY0%2F7.png?alt=media)

* Go back to Windo and open **Drift’s** instruction page, and click on **Connect** button.
* Paste the code into the given field and click on the **Connect** button.

![](https://2081812390-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FEI0KP2tCnYXNPDdTtT7R%2Fuploads%2F2fVhTzmft58Rua4eFTsX%2F8.png?alt=media)

That’s it! Once connected, go to your Shop and **refresh** the page. You will be able to see the chat widget.

![](https://2081812390-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FEI0KP2tCnYXNPDdTtT7R%2Fuploads%2FuRQXZFt3Yw73uXj61yOH%2F9.png?alt=media)

You can try sending a test message and check the same in your Drift dashboard. You can edit the Plugin details anytime. You can disable or disconnect the Plugin whenever you want & it will not reflect on your store.