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How to setup your Online Store
  • Products
    • How to Set up your Online Store
    • How to create Products
    • Add products advance settings
    • How to add Digital Products?
    • How to import Bulk Products?
    • How to edit or update my products in bulk?
  • Payments
    • How to connect Flutterwave?
    • How to connect PayPal?
    • How to connect Razorpay?
    • How to connect Cashfree?
    • How to connect Midtrans?
    • How to connect Paystack?
    • How to connect Stripe?
    • How to manage payments?
  • Orders
    • How to manage orders?
    • How to export orders in bulk?
    • How to Generate Invoice?
    • How to see abandoned cart items?
    • How to setup Express checkout on Windo app?
  • Shipping and Delivery
    • How to manage Shipping/Delivery?
    • How to add Shiprocket?
    • How to add Pickrr?
    • How to add Shippo?
  • Adding tax
    • How to add taxes?
  • Themes
    • How to customize my store & add themes?
  • Language
    • How to change languages?
  • Shop content
    • How to add my Shop content?
  • Custom domain
    • How to connect a domain?
  • Discount coupons
    • How to add Discount coupons?
  • Banners and Hello bar
    • How to add Banners?
    • How to add Hello bar?
  • Ratings & reviews
    • How to manage Ratings & Reviews
  • Customer testimonials
    • How to Add Testimonials in My Store
  • Apk
    • How to convert a store into an Android app?
  • Subscriptions
    • Subscriptions
  • Analytics
    • How to see shop analytics
  • Plugins and Integrations
    • How to Connect Google Analytics?
    • How to connect Facebook Pixel?
  • Cart
    • How to see abanoned cart items?
  • Shop Profile
    • How to change Shop Profile?
    • How to add Store timings?
    • How to update my Seller Account?
    • How to add Shop Address?
  • Plugins & Integrations
    • CRM Plugins Clarity
    • CRM Plugins Hotjar
    • CRM Plugins Lucky Orange
    • CRM Plugins Mixpanel
    • CRM Plugins Plausible
  • Social Media
    • How to connect my Social media accounts?
  • Customer Engagement Plugins
    • How to integrate Nudgify?
    • How to integrate Optimonk?
    • How to integrate Poptin?
    • How to integrate Popupsmart?
    • How to integrate Wheel of popups?
    • How to integrate Wisepops?
  • Custom Code
    • How to add Code Snippet?
  • Invite Sellers
    • How to Invite Sellers?
  • Chat and Support Plugins
    • How to integrate Crisp?
    • How to integrate Drift?
    • How to integrate Intercom live chat?
    • How to integrate Tawk.to?
  • Customer Login
    • How to manage customer login?
  • SEO
    • How to Optimize my Shop for SEO?
  • Customer Testimonials
    • How to Add Testimonials in Store
  • Live chat and Whatsapp integration
    • How to add Live Chat Integration
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On this page
  • Shipping Timeline
  • Delivery Charges
  • Shipping Modes
  • Shipping Partners
  • Areas Served
  1. Shipping and Delivery

How to manage Shipping/Delivery?

PreviousHow to setup Express checkout on Windo app?NextHow to add Shiprocket?

Last updated 2 years ago

In this digital era, customers expect a seamless and fast shipping experience. Hence, online sellers who offer their customers good shipping and delivery options will always have a competitive edge over their competitors. Keeping this in mind, Windo gives its sellers the best process for shipping and delivery.

Following are the steps to manage the Shipping and Delivery of your store:

  • Go to Settings and click on Shipping & Delivery under Shop settings.

OR

  • You can directly search for it in the search field of the Settings section.

Shipping Timeline

  • Update the minimum & maximum timeline for the Delivery.

  • Save the details.

  • It will be shown in your store.

Delivery Charges

  • You can add free delivery charges with multiple options:

Free Delivery: If you are not going to charge any delivery fee from your customers, choose this option.

Fixed Delivery Charge: If you are going to charge a fixed delivery fee from your customers then choose this option. It also allows you to waive off the delivery fee if the order value exceeds the set amount.

Eg: You can set a fixed delivery charge of $5 on every order if its value is less than $100. So, no delivery fee will be charged on orders valuing equal to or more than $100.

Delivery Charge by Order Value: This option allows you to select a certain range of order value and then assign a fixed delivery charge to the same. This way you can create multiple slabs of delivery charges, according to the order value.

Delivery Charge by Zone: Using this option, you can set different delivery charges according to region (country) or distance. Here is what you need to do:

Choose ‘Delivery Charge by Zone’

> Click on “Add Charges” > Click on “Add Zones”

> Select the text “Region-Based”. Now you can add countries to include/exclude

and then add shipping charges accordingly.

To set delivery charges by distance range, you must add your shop address in Address under Shop settings. You must set a minimum and maximum order value to set delivery charges by distance. Next, choose a distance range for which you want to charge delivery. Set the rate under the Delivery charge field, and click on ‘Add’ to complete.

Delivery Charge by Mode: This option allows you to set a delivery charge for the delivery as well as pickup. Again, you need to choose a minimum and maximum order value to set a delivery fee.

Shipping Modes

  • Enable the Shipping mode which you want to use to ship/deliver your orders.

  • If you are selecting Pickup as Shipping mode, make sure to add your Business/shop address for your customers.

  • You can also add Custom Shipping.

Shipping Partners

  • Select any shipping partner from the given list.

  • Click on Connect and follow the steps to configure the Shipping mode.

Areas Served

  • You can select the area based on Region and Distance for your customers.

  • You can exclude and include areas and add the Shipping charges accordingly.