# How to integrate Intercom live chat?

### **Chat & Support Plugins** <a href="#x3gfj8lgbpl6" id="x3gfj8lgbpl6"></a>

Adding chat & support plugins to an online shop can help sellers greatly. These tools not only help them to improve customer satisfaction but also to address custom concerns as quickly as possible. Through these plugins, sellers can build trust and establish themselves as reliable sources for their customers. With Windo, you can add chat & support plugins with a few easy steps.

### **Intercom Live chat** <a href="#id-9jjm6ueg3w1w" id="id-9jjm6ueg3w1w"></a>

**How to Integrate Intercom Live chat?**

* Go to the Windo **Dashboard.**
* In the **Navigation Menu**, click on **Settings**.

![](https://2081812390-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FEI0KP2tCnYXNPDdTtT7R%2Fuploads%2FjwfbcFtgQZ0jF6RKB1bF%2F0.png?alt=media)

* Scroll to **Plugins & Integration** and click on *View All Plugins* text.

![](https://2081812390-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FEI0KP2tCnYXNPDdTtT7R%2Fuploads%2FtKtdyYbkXrKOCKZLRLA5%2F1.png?alt=media)

* Search for **Intercom** and click on the icon or text.

![](https://2081812390-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FEI0KP2tCnYXNPDdTtT7R%2Fuploads%2FoGMm9RAMwnYiWkPfPS9k%2F2.png?alt=media)

* Read the steps to integrate the Plugin.
* Next, click on the **Create** text.

![](https://2081812390-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FEI0KP2tCnYXNPDdTtT7R%2Fuploads%2FhfKYuTrXRQ9uPUG1W8Km%2F3.png?alt=media)

* After getting redirected to the **Intercom** page, **login** into your *Intercom account.* Or, you can install the app and then **log in**.

![](https://2081812390-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FEI0KP2tCnYXNPDdTtT7R%2Fuploads%2FLuiWigPnZUy1tYTvGida%2F4.png?alt=media)

* If you don’t have an account, create one.

![](https://2081812390-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FEI0KP2tCnYXNPDdTtT7R%2Fuploads%2FykvHooA3iUXAO2gekzPX%2F5.png?alt=media)

* Answer the questions asked by Intercom to help it understand your requirements.

![](https://2081812390-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FEI0KP2tCnYXNPDdTtT7R%2Fuploads%2FEysqcFO8dceO7eKCc5tP%2F6.png?alt=media)

* Click on the button “**Add Chat to your Website with code**”

![](https://2081812390-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FEI0KP2tCnYXNPDdTtT7R%2Fuploads%2FR3CyTjgpDjgv2VMsPipx%2F7.png?alt=media)

* Copy the code snippet.

![](https://2081812390-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FEI0KP2tCnYXNPDdTtT7R%2Fuploads%2FCRO6MR6cmfAktzD2lfbD%2F8.png?alt=media)

* Go back to Windo and open *Intercom’s* instruction page.
* Click on the ‘Connect’ button and paste the code into the given field and click on the Connect button.

![](https://2081812390-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FEI0KP2tCnYXNPDdTtT7R%2Fuploads%2FVdMwvFQYNpzq8roNYGDQ%2F9.png?alt=media)

That’s it! Once connected, go to your Shop and **refresh** the page. You will be able to see the chat widget.

![](https://2081812390-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FEI0KP2tCnYXNPDdTtT7R%2Fuploads%2FYOydLVPJpURCSCUqAhy1%2F10.png?alt=media)

You can try sending a test message and check the same in your Intercom dashboard. You can edit the Plugin details anytime.

![](https://2081812390-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FEI0KP2tCnYXNPDdTtT7R%2Fuploads%2Fan688RLUS2opChQaCjes%2F11.png?alt=media)

You can disable or disconnect the Plugin whenever you want & it will not reflect on your store.