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How to setup your Online Store
  • Products
    • How to Set up your Online Store
    • How to create Products
    • Add products advance settings
    • How to add Digital Products?
    • How to import Bulk Products?
    • How to edit or update my products in bulk?
  • Payments
    • How to connect Flutterwave?
    • How to connect PayPal?
    • How to connect Razorpay?
    • How to connect Cashfree?
    • How to connect Midtrans?
    • How to connect Paystack?
    • How to connect Stripe?
    • How to manage payments?
  • Orders
    • How to manage orders?
    • How to export orders in bulk?
    • How to Generate Invoice?
    • How to see abandoned cart items?
    • How to setup Express checkout on Windo app?
  • Shipping and Delivery
    • How to manage Shipping/Delivery?
    • How to add Shiprocket?
    • How to add Pickrr?
    • How to add Shippo?
  • Adding tax
    • How to add taxes?
  • Themes
    • How to customize my store & add themes?
  • Language
    • How to change languages?
  • Shop content
    • How to add my Shop content?
  • Custom domain
    • How to connect a domain?
  • Discount coupons
    • How to add Discount coupons?
  • Banners and Hello bar
    • How to add Banners?
    • How to add Hello bar?
  • Ratings & reviews
    • How to manage Ratings & Reviews
  • Customer testimonials
    • How to Add Testimonials in My Store
  • Apk
    • How to convert a store into an Android app?
  • Subscriptions
    • Subscriptions
  • Analytics
    • How to see shop analytics
  • Plugins and Integrations
    • How to Connect Google Analytics?
    • How to connect Facebook Pixel?
  • Cart
    • How to see abanoned cart items?
  • Shop Profile
    • How to change Shop Profile?
    • How to add Store timings?
    • How to update my Seller Account?
    • How to add Shop Address?
  • Plugins & Integrations
    • CRM Plugins Clarity
    • CRM Plugins Hotjar
    • CRM Plugins Lucky Orange
    • CRM Plugins Mixpanel
    • CRM Plugins Plausible
  • Social Media
    • How to connect my Social media accounts?
  • Customer Engagement Plugins
    • How to integrate Nudgify?
    • How to integrate Optimonk?
    • How to integrate Poptin?
    • How to integrate Popupsmart?
    • How to integrate Wheel of popups?
    • How to integrate Wisepops?
  • Custom Code
    • How to add Code Snippet?
  • Invite Sellers
    • How to Invite Sellers?
  • Chat and Support Plugins
    • How to integrate Crisp?
    • How to integrate Drift?
    • How to integrate Intercom live chat?
    • How to integrate Tawk.to?
  • Customer Login
    • How to manage customer login?
  • SEO
    • How to Optimize my Shop for SEO?
  • Customer Testimonials
    • How to Add Testimonials in Store
  • Live chat and Whatsapp integration
    • How to add Live Chat Integration
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  1. Ratings & reviews

How to manage Ratings & Reviews

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Last updated 1 year ago

How can Customers give Ratings & Reviews?

You can always leverage customer reviews and ratings to improve your Windo store’s ranking. In fact, customer-generated content can also bring in some web traffic to your online store. Most importantly, customer reviews play a critical role in building a sense of trust among your target customers. Here is how to enable ratings and reviews for your customers:

  • Go to Settings and scroll down to Customers and Marketing, where you will find the option.

  • After you click on Ratings and Reviews, you will see the option has been enabled.

  • You can disable it if you don’t want your customers to give reviews and ratings.

  • There is a checkbox for automatic approval. Click on it if you want the ratings and reviews to be displayed to all your visitors/customers.

  • You can disable it if you want to approve each and every rating manually.

  • You can share the rating link with them anytime Or Customers will see 'Rate the Product' option once you mark the order as completed or shipping status as delivered or picked-up in order detail page.