> For the complete documentation index, see [llms.txt](https://docs.getwindo.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.getwindo.com/customer-engagement-plugins/how-to-integrate-optimonk.md).

# How to integrate Optimonk?

### **Customer Engagement Plugins** <a href="#dbxbukugl68n" id="dbxbukugl68n"></a>

Adding customer engagement plugins to the online shop can be highly valuable for sellers looking to improve their customer experience and increase sales. By incorporating these plugins, sellers can engage with their customers and answer to their concerns in a lot of different and better ways. This level of engagement can create a more meaningful shopping experience for customers- resulting in customer loyalty. With Windo, you can add a customer engagement plugin within minutes.

### **Optimonk** <a href="#nr0hquh1vt48" id="nr0hquh1vt48"></a>

**How to Integrate Optimonk?**

* Go to the Windo **Dashboard.**
* At the **Navigation Menu**, click on **Settings**.

![](/files/ApItN6wp2ybgwXFUDX5b)

* Scroll to **Plugins & Integration**, and **click** on it.

![](/files/8VAfHO268727zyZhaAsI)

* Search for **Optimonk,** and click on it.

![](/files/C8aXoaXVLMPjpX0QCSTr)

* Read the steps to integrate the Plugin.

![](/files/hVol2YAmrhXLkV3xmaLN)

* Next, click on the **Create** text.

![](/files/KsBvaxyVOmszOeGZWzGz)

* After getting redirected to the **Optimonk** page, **login** into your *Optimonk account.*

![](/files/65adVoVBhKqyG8O2GOA2)

* You can instantly create your account if you don’t have one.
* **Fill** in the name of your *Business* and *Business category.*

![](/files/FhsIkr0gAa5V0HlDdZOi)

* Enter your *role,* and *Who are you looking to run campaigns for?*

![](/files/N1Bcq9Ivy0yFmsGhRtW6)

* Select **color** & **theme**.

![](/files/BWaDXJiNZQHDMstm7orh)

* Answer the questions asked about your business.

![](/files/zFO6GgFlUUZgTS8s4RJH)

* Select a **template**.

![](/files/cfd6wxBU2EuiWU4F6QC9)

* Enter your **Shop URL**.

![](/files/lvZxZp9uyryf00KqEcfA)

* Enter basic details of how and when to show the *campaign pop-up*. And copy the code.

![](/files/lcBAgjV9uB7VdQU2k86A)

![](/files/n2LFdIghuWi5kEK63Cu4)

* Go back to Windo and open Optimonk’s instruction page, click on **Connect** button.

![](/files/Ixs6cVVtljURfxWsH5HC)

* Paste the code into the given field and click on the **Connect** button.

![](/files/HfEjjlZZn3VH6aDxrHeP)

* The Optimonk plugin will be connected.

![](/files/e7LlFLGMlQV9OQaXfroD)

* Once connected, go to your Shop and **refresh** your page. You will be able to see the changes in your Shop.
* You can **edit** the Plugin details anytime.
* You can **disable** or **disconnect** the Plugin whenever you want, and it will not reflect on your store.

![](/files/5H1NANeIqjKbLIRH4yJl)
