> For the complete documentation index, see [llms.txt](https://docs.getwindo.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.getwindo.com/chat-and-support-plugins/how-to-integrate-tawk.to.md).

# How to integrate Tawk.to?

### **Chat & Support Plugins** <a href="#x3gfj8lgbpl6" id="x3gfj8lgbpl6"></a>

Adding chat & support plugins to an online shop can help sellers greatly. These tools not only help them to improve customer satisfaction but also to address custom concerns as quickly as possible. Through these plugins, sellers can build trust and establish themselves as reliable sources for their customers. With Windo, you can add chat & support plugins with a few easy steps.

### **Tawk. to** <a href="#phgdfw269q9g" id="phgdfw269q9g"></a>

**How to Integrate Tawk.to?**

* Go to the Windo **Dashboard.**
* At the **Navigation Menu**, click on **Settings**.

![](https://2081812390-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FEI0KP2tCnYXNPDdTtT7R%2Fuploads%2FOmzbjzD0y6DU4AhPtwQ4%2F0.png?alt=media)

* Scroll to **Plugins & Integration**.
* Click on the **Tawk.to icon** or text.

![](https://2081812390-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FEI0KP2tCnYXNPDdTtT7R%2Fuploads%2FKLfwrACOih2VqiLAVr8G%2F1.png?alt=media)

* Read the steps to integrate the Plugin.
* Next, click on the **Create** text.

![](https://2081812390-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FEI0KP2tCnYXNPDdTtT7R%2Fuploads%2F6jdHzJ4MygopdrhZfkB9%2F2.png?alt=media)

* After getting redirected to the **Tawk.to** page, **login** into your *Tawk.to account.* Or, you can install the app and then **log in**.
* You can instantly create your account if you don’t have one.

![](https://2081812390-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FEI0KP2tCnYXNPDdTtT7R%2Fuploads%2F5xEtg1zq7QXB3RqAPA8n%2F3.png?alt=media)

* Now, select the preferred language.

![](https://2081812390-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FEI0KP2tCnYXNPDdTtT7R%2Fuploads%2FblFtJ4DM6DhM1zkNCStP%2F4.png?alt=media)

* Fill in the details like- Website name, URL & Widget name.

![](https://2081812390-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FEI0KP2tCnYXNPDdTtT7R%2Fuploads%2FyaYm1rGYvif1SywzymC9%2F5.png?alt=media)

* Add Team members, if you want.

![](https://2081812390-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FEI0KP2tCnYXNPDdTtT7R%2Fuploads%2Fxo6cyh1j5yF2i0kNtQ9Z%2F6.png?alt=media)

* Copy the code snippet.

![](https://2081812390-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FEI0KP2tCnYXNPDdTtT7R%2Fuploads%2Fm8ZaMARIFFDlul0bHMf6%2F7.png?alt=media)

* Go back to Windo and open **Tawk.to’s** instruction page, and click on **Connect** button.

![](https://2081812390-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FEI0KP2tCnYXNPDdTtT7R%2Fuploads%2FVKrhy722dw4VmeQrb1tV%2F8.png?alt=media)

* Paste the code into the given field and click on the **Connect** button.

![](https://2081812390-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FEI0KP2tCnYXNPDdTtT7R%2Fuploads%2F5ZDuiw4r4Sb6z9G8VxIs%2F9.png?alt=media)

* Tawk.to plugin will be connected.
* Once connected, go to your Shop and **refresh** the page. You will be able to see the chat widget. You can try sending a test message and check the same in your Tawk.to dashboard.

![](https://2081812390-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FEI0KP2tCnYXNPDdTtT7R%2Fuploads%2Fxz11O1CF5ozfnP7tGe7S%2F10.png?alt=media)

![](https://2081812390-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FEI0KP2tCnYXNPDdTtT7R%2Fuploads%2F9DVfgfmgMLdlMyZOOJqb%2F11.png?alt=media)

* You can **edit** the Plugin details anytime.
* You can **disable** or **disconnect** the Plugin whenever you want & it will not reflect on your store.